A trusted partner for regulated, data‑driven transformation
A 4‑year collaboration scaling CT Mobile, assessments and analytics across Acute & Long‑Term Care — now extended with a portfolio of AI, Agentforce, RPA and XR solutions proven at enterprise scale in Life Sciences, MedTech, CPG and Manufacturing.
All AI & Data Use Cases Presented
17 cases across Digital Assistants, Data Stewardship, DLM, XR, RPA, Sales Rep enablement, ITSM and SAP
AI Digital Sales Assistant
Agentforce agent selling used & future cars via WhatsApp 24/7, books showroom visits.
"Where is my Order?" – Molex
Laura 2.0 chatbot extended with Agentforce + SAP for human‑like, multilingual order tracking.
B2B Service AI Agent
24/7 multilingual agent for shipping/order status; deflects repetitive tickets.
Digital Data Steward (DDS)
End‑to‑end data quality & anomaly cockpit for a Top‑5 Big Pharma.
Data Anomaly Detection
LSTM / ARIMA / Forest models + ETL pipelines for consumer‑health finance anomalies.
AI Institutional Knowledge Base
RAG + LangGraph agent over SharePoint, files, SAP — Vector/Graph DB, guardrails, K8s.
Deal Lifecycle Management (MedTech)
Lead → CPQ → Contract with AI recommendations on Salesforce + CT accelerators.
EnerSys Optimus
Data‑driven battery recommendations: –5% CAC, +10% opportunities, +15% CLV.
XR Immersive Training
VR/AR/MR for medical‑device training, compliance, sales demos with self‑learning AI tutor.
Takeda — UiPath → Power Automate
~20 SOX/GxP bots migrated; projected $5.3M–$10.6M annual savings at scale.
Vocal Customer 360
Voice brief of 360° customer insights before the visit.
Next Best Action & Visit Steps
Agent tailors recommended actions and visit flow per customer.
Smart Order & Voice‑to‑Action
Create/modify orders and fill reports by voice during the visit.
Recommended Assortment, Visits & Manager Briefing
Optimised routes, POS mix and auto‑generated KPI memos for managers.
Data‑Driven Order Recommendations
Device & consumables upsell per hospital/clinic from CRM+ERP+external data.
METUS Salesforce ITSM + Agentforce
L1 deflection, Teams self‑service, full ITIL lifecycle for 6,000 employees.
SAP BTP — Attrition & Policy Assistant
XGBoost attrition model + RAG policy assistant on SAP AI Core / Vector Engine.
From proven delivery to AI‑powered growth
Three pillars ARJO can activate next, building on the existing CT Mobile foundation
Commercial AI
- Agentforce assistants for reps & customers (WhatsApp, B2B portal)
- Vocal Customer 360, Smart Order, Next Best Action
- Data‑driven order & visit recommendations
Trusted Data & Compliance
- Digital Data Steward for MedTech data quality
- Anomaly detection on claims, accounts, sales
- SOX / GxP‑ready RPA (Takeda blueprint)
Knowledge & Training
- AI Institutional Knowledge Base (RAG over SAP, SharePoint, policies)
- XR immersive training for medical devices & assessments
- Agentic ITSM for internal service